Customers using Apple’s MacBook experience issues with its new keyboard

Customers using Apple’s MacBook experience issues with its new keyboard

Apple apologizes for the issues found by a ’small number’ of its customers with regards to the new Butterfly keyboard installed in the latest MacBook. Misfiring keys and/or keys not registering when pressed, as well as clicking sounds produced when using the keyboard, are among the complaints. Some customers are calling for Apple to start over rather than attempt a fix of the current keyboard.

Naomi Steele
Naomi Steele
Joe Hacobian
Joe Hacobian 1 year

Apple took away the `esc` key... As a professional systems engineer this makes work in vim haphazardly erratic because no tactile feedback and work in the terminal requires positive keyboard feedback. The current 2019 keyboard isn’t good enough to be a joke, no, the current keyboard is punishment to buyers, this level of quality removal can either be explained by an autistically blind level of devotion to ‘thinness’, or conscious malice. Either way it’s not good. Apology? I’m migrating to surface, I’m tired. Tired of waiting for the Apple of legend to return, it’s obvious that the Apple which caused blockbuster lines for its amazing products is dead and gone just like its heart and soul founder. Due to this organization calling itself `Apple` many of us have been forced to lug external keyboards around with our MacBooks and MBPs (which just 2 generations ago had the best laptop keyboard on the planet) just to do our jobs. Apology NOT accepted. It is impossible to apologize for something which one does not accept is wrong, this `apology` is deceitful. The Apple of legend is actually no longer the company today known as Apple, the two parted company when Steve Jobs died. This organization is just living off the dead corpse of its founder’s achievements and the pickings are nearly gone now. Apology NOT accepted. Now go and fuck up the iPhone further because you Apple will never correct from this consciously chosen deviation from making the world’s best tools for creative professionals (right OR left brain). Go back to chasing the flavor of the week consumer fashion trends, you’re done, and have been done since 2016.

beanie weaine
beanie weaine 1 year

Ha! They have “small number” in quotes. Oh ya how small is that number?

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