Ovo Energy fined £8.9m for overcharging customers

Ovo Energy fined £8.9m for overcharging customers

British energy regulator has fined Ovo Energy £8.9m after some customers were overcharged and given inaccurate information. Ovo Energy had overcharged and undercharged some customers, sending inaccurate annual statements to more than 500,000 people between July 2015 and February 2018. The error was blamed on IT issues.

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